In this post we hope to update you on our response to the Covid-19 pandemic; our refund/transfer policy, what we are doing now and how we will move forward in the future.
Cancellations, refunds and transfers
We have currently cancelled all activities to the end of April , as this is a very dynamic and fast evolving situation we cannot rule out further cancellations into May and beyond.
There will be a rolling program of cancellations going forward and once an event is cancelled we will contact all participants to offer a full refund or the chance to transfer to a future date, the fee will then be held as a credit. If at any point you wish to redeem the credit and take a refund instead we can also do this for you.
Online Resources, video links and social media
Though our courses and hiking trips have stopped temporarily, we are still here in the office to answer your emails and enquiries. To keep engaged with our wide Mountaintrails community we will be posting regularly on social media platforms. Right now we are posting online resources for those involved with the Mountain Skills scheme with links to useful training videos and articles, so keep an eye out for these.
It’s also a great way to alleviate the tedium of staying at home…!
In addition we are posting photos from past events around Ireland and Britain, we hope this will raise all our spirits and remind us of great days in the past, and greater days to come in the mountains in the future.
If you happen to see yourself in one of the pics then why not give yourself a shout out on the post..!
Into the Future
Some larger events have already been rescheduled and where we can we will squeeze extra hikes into the calendar. Additional Mountain Skills courses have already been added in late summer and autumn 2020.
It will be a very full schedule later this year and we are looking forward to getting out into the hills with many of you then.
Take care everyone, be good to yourselves, #stayhome and #staysafe.